Rajmargyatra - NHAI Launches Mobile App For National Highway Users

NHAI has launched Rajmargyatra mobile application with an aim to improving user experience. The app is now available for download on both Google Play Store and iOS App Store, empowering travelers with comprehensive information on national highways while also offering an efficient complaint redressal system.

Key features of Rajmargyatra App

Comprehensive highway information: Rajmargyatra serves as a one-stop repository of essential information for national highway users. Get real-time weather conditions, timely broadcast notifications, and access to details about nearby toll plazas, petrol pumps, hospitals, hotels, and other essential services that ensure a seamless and safe journey on national highways.

Complaint redressal: The app comes equipped with an inbuilt complaint redressal and escalation mechanism. Users can easily report highway-related issues, attaching geo-tagged videos or photos for better clarity. The registered complaints will be handled in a time-bound manner, with system-generated escalations to higher authorities in case of any delays. Users can also track the status of their grievances for complete transparency.

FASTag services: Rajmargyatra integrates its services with various bank portals, making it convenient for users to recharge their FASTags, avail monthly passes, and access other FASTag-related banking services.

Dircetions: The app also sends over-speeding notifications and provides voice-assistance to encourage responsible and safe driving behaviour.

With these improvements, Rajmargyatra aims to create a seamless, user-friendly experience for highway users, fostering a safer and more enjoyable journey on Indian national highways, the ministry said.